SafeSide Return Policy
Our goal is for you to be happy with your purchase and shopping experience, whether in-store or on-line.
IN STORE PURCHASES: We will be glad to refund or exchange non-firearms product in like-new condition within 14 days of purchase. This does NOT apply to opened ammo. Firearms may be returned if unfired within 14 days but are subject to a minimum $50 restocking fee.
ONLINE PURCHASES: You may request an RMA by sending an email with your order number to firstname.lastname@example.org with a description of your return reason. In some cases, firearms may not be returned for orders that have already been received by your FFL unless we can verify they never completed the transfer. Customer is responsible for the cost of return shipping (deducted from your refund after return is complete) plus a minimum $50 restocking fee. Returns for non-firearms are subject to approval by SafeSide Tactical. Ammunition may not be returned for web-orders.
COURSE/TRAINING FEES: Course fees are non-refundable once purchased. You may reschedule your course 1 time if you submit your request more than 48 hours before course begins.
RANGE RESERVATIONS: Range reservations are non-refundable. We will hold your lane reservation for 15 minutes beyond the scheduled start time before assigning it to another customer.