Contact Us

Need help with something? Send us an email using the form below and we'll try to get back to you as quickly as possible!

Quick Answers:

Range Reservations

  • In order to shoot on our range, you must have a reservation. You can set that up by clicking here.
  • Range Reservations are non-refundable.  If you'd like to let us know that you can't make it, you can fill out the form below.
  • If you can't remember when your reservation is, you can see that by accessing the My Account page


  • You can view your upcoming classes by accessing the My Account page
  • Classes cannot be cancelled or changed unless done so MORE than 48 hours prior to the beginning of the session
  • Our in-person Firearms Safety (concealed carry) Class meets every Tuesday @ 5:30pm. It is lecture-only. Students are not permitted to bring firearms or ammunition into the classroom. If you'd like to register, please click here to see options at both locations.
  • For other Training Courses with live-fire elements, eye/ear protection, rental firearms, and ammunition are not included in the cost of the course. You may bring your own or purchase/rent from us.

Shipping a gun to US

We would be happy to receive the transfer of your firearm at SafeSide! The fee for most items is $30 + $2 state BG check fee. Once your item has arrived, we usually need 1 full business day to process it in. You can request our FFL to be sent to the dealer you purchased the gun from by filling out the form at

NFA item transfer fee is $100

Product Availability

Many "normal" items are either sold out completely or highly allocated - meaning we can't order them.  Our website shows real-time availability and our "Notify Me" feature will make you the first to know when something comes back in stock.  Also, we publish our "Available Gun List" daily with inventory available at both stores.

Order Status

Due to heavy volume, our order status page is not updating regularly.  Some items are taking 10-15 business days for processing. If you need to get a status update, please use the form below and be sure to include your order number!

Where are you located?

We have retail locations w/ indoor ranges in Roanoke & Lynchburg, VA. Click here for details, addresses, and directions!

Please use one of the following to contact us so we can best route your request!


Click to Call: (540) 682-8881

  • Press 1 for sales
  • Press 2 for Office (transfers, pickup requests, status, etc)
  • Press 3 for Range desk


Click to Call: (434) 849-8812

  • Press 1 for sales
  • Press 2 for Office (transfers, pickup requests, status, etc)
  • Press 3 for Range desk